### Your brand new Joan device is now in your hands.

If you are looking for a power button, there is none. Joan is already on.

For a smooth and pleasant onboarding, follow the **4 simple steps below.**

For detailed instructions read our [Knowledge base article.](https://support.getjoan.com/knowledge/A-complete-guide-to-getting-started-with-Joan)

#### Setup instructions for devices

Premium

Joan 6 Pro

Bestseller

Joan 6 RE

Joan 13

AWARDED

Joan 13 Pro

### Onboard Joan in 4 simple steps

#### Wake up the device

Connect the device to any USB power source (your computer, phone charger) with the included USB cable to wake it up from sleep standby.

#### Configure your Joan device

Scan the QR code with your mobile phone or click on the link to download the app.

[GOOGLE PLAY](https://play.google.com/store/apps/details?id=com.joanmobileconfigurator)

[APP STORE](https://apps.apple.com/us/app/joan-configurator/id1574106143)

After downloading, open the [Joan Configurator](https://support.getjoan.com/knowledge/download-joan-configurator-for-desktop-1) app, connect the device to your wireless network and enter the password for it. For detailed instructions [read this article.](https://support.getjoan.com/knowledge/How-to-configure-Joan-devices)

#### Visit [my.getjoan.com](https://my.getjoan.com/)

Create your account and pair your device. [Read how to do that here.](https://support.getjoan.com/knowledge/how-to-add-a-device-to-my-joan)

Joan supports [Google Workspace](https://support.getjoan.com/knowledge/preparing-google-workspace-and-connecting-it-with-joan-1) (Google Calendar), [Microsoft 365](https://support.getjoan.com/knowledge/preparing-microsoft-365-and-connecting-it-with-joan) (Outlook), [Microsoft Exchange](https://support.getjoan.com/knowledge/preparing-microsoft-exchange-2010-2013-2016-outlook-and-connecting-it-with-joan) (Exchange Online and on-premise), [Microsoft Teams](https://support.getjoan.com/knowledge/joanbot-on-microsoft-teams), [iCalendar](https://support.getjoan.com/knowledge/preparing-icalendar-calendar-for-use-and-connecting-it-with-joan)(.ics), [Slack](https://support.getjoan.com/knowledge/joanbot-on-slack), and [Zoom](https://support.getjoan.com/knowledge/zoom-integration).

#### Mount your device

- Joan’s magnetic mount ensures a hassle-free installation in mere minutes, with no additional costs.
- Devices can be mounted at a maximum height of 2 meters.
- Select a clean, even surface.
- Firstly detach the top magnet from the back of your device. **Never attach the magnet together with the device.**
- Peel off the foil, attach the magnet to the surface. Rub firmly, wait for 30 minutes. Place your device on the magnet.
- [See tutorial video.](https://www.youtube.com/watch?v=UjScfwxgmXc)

### Upgrade your workspace experience.

Extend your original one year warranty or decide for a Secure wall mount.

[Extend your warranty](https://getjoan.com/shop/category/warranty/)

[Get a Secure Wall mount](https://getjoan.com/shop/category/accessories/)

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